Thousands have lost access to their crypto after falling for phishing emails, fake links, or scam calls pretending to be from Gemini. In some cases, the same Binance scammer was connected to attacks targeting multiple platforms, including Gemini.
According to Coin Telegraph, more than 50,000 Gemini and Coinbase users were affected by these scams in 2024 alone. In this post, you’ll learn how to spot a Gemini scam and the strategies scammers use. We’ll walk you through warning signs to watch out for, what you can do to keep your account safe, and more.
Need support after a scam? Join our community today.
New Gemini Scam Cases and How They Work
Many users have lost their savings after falling for emails that appear genuine but are actually fake. Today’s most popular Gemini scam isn’t built on broken links or obvious typos. It looks almost identical to official messages, copying Gemini’s interface, design, and even alert timing.
What makes these attacks even riskier is how believable they’ve become. Below, we’ll walk you through some of the most common frauds reported by Gemini Exchange users:
1. Email and Phishing Scams
This Gemini scam is based on emails made to look like official messages from Gemini Exchange. These aren’t sloppy or full of typos. They are clean, typo-free, and visually identical to the real thing, fooling users who trust their inbox.
The goal? To get you to click on a fake site and share your credentials. Once you do, scammers can take full control of your account. Here’s how they usually set the trap:
- Copy the layout and style of real Gemini emails.
- Use sender names that closely match the official ones.
- Add buttons linking to spoofed pages nearly identical to the real site.
- Create urgency to make you act fast without questioning it.
A Common Real-World Case
You receive an email with the subject line “Suspicious activity detected”. It shows the Gemini logo, your name, and a button labeled “Verify your account” bottom. When you click, you’re taken to a login page that looks completely legit. You type in your details… and within seconds, your wallet is no longer yours.
2. Phone Calls, Text Messages, and Social Engineering Tactics
Another type of Gemini scam that doesn’t involve emails. Some attackers pretend to be from the Gemini Exchange support team and reach out through phone calls, text messages, or even WhatsApp.
These approaches create urgency or false promises to push the user into acting quickly. In some cases, they use AI-generated voices or pre-recorded audio that simulates real instructions. Here’s how it typically works:
- Call claiming there’s been a login attempt from another country.
- Uses a friendly or technical tone to sound trustworthy.
- Send a fake link via text or WhatsApp.
- Message mentions limited-time perks, exclusive features, or a giveaway.
A Common Real-World Case
You answer a call from someone who introduces themselves as part of “Gemini’s security team”. They say your account might be at risk and ask you to confirm your identity. Then they request the SMS code you just received — your 2FA code. Once you share it, they gain full access to your account.
3. The “Gemini Earn” controversy
This case wasn’t a Gemini scam run by external hackers. However, what happened with the Gemini Earn program did leave thousands of users locked out of their assets and caused serious concerns about how funds were managed and how communication was handled.
According to Wired, in January 2023, the SEC accused Gemini and Genesis of raising over $1 billion without proper registration. The claim was that they offered unregistered securities, leaving users with no legal protection when losses occurred. As a result:
- Thousands of customers couldn’t withdraw crypto for months.
- Gemini shut down the program, losing public trust.
- Many users began to question financial products promoted by crypto exchanges.
- The case sparked serious concerns around high-yield platforms lacking legal safety protocols.
Documented case
According to Coincub, more than 340,000 Gemini Earn users were affected. One high-profile example involved a group of investors filing a class-action lawsuit after losing access to over $900 million in locked assets. The case is still pending.
Learn how dark web hackers organize themselves, sell stolen information, and what you can do to keep your crypto safe.
What Is Gemini Exchange and Why Do Scammers Target It?
After the Gemini Earn case, many started wondering how this platform works and why it’s often used as a cover for online scams.
Gemini Exchange was launched in 2014 by twin brothers Cameron and Tyler Winklevoss, who are also known for their legal battle with Mark Zuckerberg. Since then, Gemini has grown into a regulated platform for buying, selling, and managing crypto assets. Its core features include:
- Buying and selling cryptocurrencies like Bitcoin, Ethereum, and Solana
- Digital wallets to store your assets
- A staking feature to earn rewards with selected tokens
- The now-suspended Gemini Earn program
- Gemini Pay and other retail payment tools
A common misconception is that a regulated platform like Gemini can’t be involved in fraud. In reality, most Gemini scam cases are carried out by external actors, not the company itself. That’s why it’s important to understand how Gemini works and why it’s so frequently used as bait.
How Can You Spot a Gemini Scam?
One of the most effective ways to protect yourself from a Gemini scam is by learning to tell the difference between real messages and those designed to deceive. While many fake emails or websites look convincing at first glance, some clues become easy to spot once you know where to focus
This is especially true if you’re still learning how to choose safe and reliable trading platforms. Scammers often target users during onboarding or routine account activity. Below is a side-by-side comparison of genuine Gemini Exchange messages and common scam indicators:
| Official Gemini Communication | Signs of a Gemini Scam |
| Sent from an @gemini.com address | Slightly altered domains like @gemini-support.net |
| Professional and straightforward tone | Emotional or intimidating wording like “Your account will be blocked” |
| Links pointing to gemini.com/ | Shortened URLs or redirects to unrelated sites |
| Formal signature with contact info | No signature or fake details |
| Written in English or neutral Spanish | Grammar issues or awkward translations |
Can You Receive Emails, Messages, or Calls from Gemini Exchange?
From time to time, yes, Gemini Exchange does contact users through emails or notifications. But this only happens in specific cases, like when there’s activity on your account or a login from a new device.
Still, if a message asks for personal codes or sensitive information, it could be part of a Gemini scam. Scammers often try to mimic legitimate alerts, so it helps to know exactly when Gemini might reach out and what that message should look like.
Here’s when direct communication is part of their normal process:
- Confirming a withdrawal.
- Notifying of a login from a new or unexpected location.
- Changing your email, password, or security settings.
- Verifying identity during security checks.
- Sending updates through Gemini’s notification center or a verified @gemini.com email address.
If the message doesn’t match any of these, take a moment before responding, especially if it pressures you to act fast.
Have questions about dealing with scams? Contact us for support.
Safety Tips to Protect You from a Gemini Scam and Avoid Crypto Fraud?
Spotting a Gemini scam is just one part of the equation. Many attacks happen when users let their guard down or simply don’t know how these schemes work. Here are some safety tips to protect your account and avoid targeted attacks:
1. Use Two-Factor Authentication (2FA)
Two-factor authentication adds another layer of protection, blocking access to your account even if someone gets your password.
- Generate a unique code on your mobile device.
- Use apps like Authy or Google Authenticator instead of SMS codes.
- Never share this code, not even with someone claiming to be from support.
Most Gemini scam attempts are built around tricking users into giving up this code. That’s why you should never share it, not even with someone claiming to be from support.
2. Always Check URLs and Domains
Scammers often build fake websites that mimic Gemini Exchange very closely, but there are always subtle details that give them away:
- Domains like gemini-wallet.net or gemini-verifica.biz.
- Shortened links or redirects to unrelated sites.
- Pages with invalid security certificates.
A safer approach is to type www.gemini.com directly into your browser and avoid clicking on unexpected links, especially if they come through email or messaging apps.
3. Consider Using Cold Wallets
Cold wallets, or hardware wallets, are physical devices that store your crypto offline. They are:
- Ideal for long-term storage or large holdings.
- Protected from viruses, remote attacks, and fake sites.
- Worth the upfront cost for stronger protection.
4. Never Share Passwords or Seed Phrases
A seed phrase is a random set of 12 to 24 words that grants full access to your crypto wallet.
- No legitimate platform will ever ask for your seed phrase via email, message, or call.
- Sharing it, along with your password or 2FA code, can result in instant and permanent loss of funds.
What Responsibility Does Gemini Have in These Scams?
Gemini Exchange takes a firm stance: account security begins with the user. According to its official policy, the company applies a range of safe controls, but it does not take responsibility for losses that happen due to user actions, such as sharing personal data via email, message, or phone call.
That said, the platform does act when external threats are detected. Some steps Gemini takes to protect users from a Gemini scam include:
- Blocking addresses linked to fraud.
- Sending alerts when logins happen from unknown devices.
- Monitoring account activity constantly.
- Publishing educational content about common scams in its help center.
How Can You Tell If You’ve Been Targeted by a Gemini Scam?
If you notice anything unusual in your account, such as changes to your login details or transactions you didn’t authorize, there’s a chance you’ve been targeted by a Gemini scam. These attacks often leave very specific traces once someone has compromised your account.
Here are some signs to watch for:
- Requesting withdrawals you didn’t authorize.
- Changing your registered email or password.
- Triggering login alerts from unfamiliar locations or devices.
- Removing notifications from your account history.
If you’ve shared your password, 2FA code, or seed phrase — even by accident — act immediately. Not all scams take effect instantly, but once your information is exposed, your assets are at serious risk.
Keep Your Crypto Safe from Any Gemini Scam
Gemini scams don’t just target newcomers. Some of the most serious cases have involved experienced users, people who knew the space well, but clicked on a link, opened a fake email, or trusted the wrong message. It doesn’t matter how long you’ve been in crypto; letting your guard down for even a second can put everything at risk.
At Cryptoscam Defense Network, we help you avoid exactly that. Our team guides you through spotting red flags, removing your personal data from the web, and protecting your digital identity. If you’ve already been contacted by someone pretending to be support, we’re here to help you take the next step.
